Leadership Skills
- Guide a group from A to B
- May not be connected to an official leadership position
- Communicate goals and vision
- Coach, teach, mentor, and motivator
- Facilitate, build consensus, and engage entire team
Communication Skills
- Clear and concise updates at meetings
- Easy to follow emails and reports
- Good “Vibe”: eye contact, facial expression, body language, and tone
- Public speaking, storytelling, and persuasion
Interpersonal Skills
- Listening well
- Positive attitude
- Friendly and courteous
- Rapport, empathy, and humor
- Assertive but not aggressive
- Diplomatic when disagreeing
- Giving and receiving criticism well
Work Ethic and Self-Motivation
- Take responsibility
- Take initiative
- Show self-direction
- Meet deadline, attendance, and time management expectations
Teamwork
- Collaborate and cooperate
- Connect well with members on the team and with other stakeholders
- Take a team-based, collectivistic view
- Contribute to discussions that are outside of personal area of expertise
Problem Solving
- Find a way to move forward
- Use critical thinking and logical reasoning
- Make good, informed decisions
- Prepare and take systematic and resourceful approach
Flexibility and Adaptability
- Be open to change
- Find new ways to do things
- Have good self-awareness
- Respond well to uncertainty
- Be open and trainable
- Work well under deadlines and pressure
Conflict Management
- Don’t cause conflict
- Don’t create “drama”
- Avoid a win-lose philosophy
- Deal with conflict appropriately and productively
- Look for common ground and helpful solutions
- Use a win-win philosophy